What's Your Problem

This problem-solving course uses tools and strategies that lead you to the root cause(s) of problems and generates permanent solutions, evaluates risks and consequences while creating buy-in and support. Learn how to dig to the root of the problem so you can solve it at its core rather than just treating the symptoms.

Upon completion of this training session participants will:

  • Utilize a proven problem-solving model

  • Examine the differences between symptoms, root cause and false solutions

  • Use criteria to enhance their problem solving efforts

  • Determine how to focus on the right problem

  • Apply a tool to help break problems into manageable chunks

  • Ascertain the importance of using data in problem solving

  • Apply a variety of practical tools to help identify root causes